ICON's flexible open architecture supports open standards such as Voice 2.0 and SALT, current and emerging technology standards and allows easy voice and mobile enablement of any enterprise application using our base platform. This will facilitate quick integration with enterprise products.

Our products and solutions allow call centers to delegate mundane tasks to our voice server thereby saving on time and cost and efficiently utilize their human resources.

Our products and solutions allow web portal companies to enable customers to access information through voice. Our voice portal product currently allows users to send/receive e-mail, access stock quotes and weather information through voice. We can add any number of customized solutions such as driving directions, address book , calendar etc.

Our products and solutions help small to large telecom carriers enhance their product offerings by enabling them to provide value added services to their customers. For example: Our voice portal allows client customers to access and compose e-mail, access weather and stock information etc. through voice.

Our solutions allow any type of financial transaction like trading stocks or payments etc. to be voice enabled so that they can be conducted via the telephone. This includes v-commerce or voice-driven commerce.
Our voice authentication technology uses bio-metric voice authentication using the unique voice signature of the user to authenticate and identify the user.

Our solutions provide secured access to hospital and patient information anytime and anywhere using voice. Our products enable healthcare service providers to conform to HIPAA requirements.

Our voice portal allows customers to access information like Flight Arrivals/Departures, Weather, Driving Directions , Rent Car, Book Flight/Hotels etc.